Puppy Health Guarantee & Return Policy

At Rubencanecorsoguest.com we want every Cane Corso puppy to go to a loving home. Because we deal with live animals, our policy focuses on health, not product returns. Last updated: April 2026.

1. Health Guarantee – 14 Days

All puppies come with a 14-day health guarantee from delivery date. If a licensed vet diagnoses a life-threatening congenital defect within 14 days, we offer:

  • Full replacement puppy from next available litter, OR
  • Full refund of purchase price

Customer must provide written vet report within 48 hours of diagnosis. Guarantee does not cover parasites, kennel cough, or issues from poor care/neglect.

2. Return Window & Conditions

We do not accept “returns” like online stores. Puppies are living animals. If you cannot keep your puppy, we require you to contact us first. We will:

  • Help rehome the dog through our breeder network, OR
  • Take the dog back – no refund after 14 days

No refunds after 14 days except for health guarantee cases above.

3. Shipping/Delivery Method & Fees

Puppies ship via flight nanny or cargo. Shipping fees are non-refundable once booked. If buyer cancels before flight, 50% deposit is kept to cover reservation costs. See our Available Puppies page for delivery options.

4. Contact for Returns/Claims

Email: inforubencanecorsoguest.com
Phone:  216 243 7463
Response time: 24 hours

By purchasing a puppy, you agree to these terms. For questions about our Health Standard, contact us before buying.

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